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Privacy Policy

Privacy Policy for Earresistible

 

1. Who We Are

Earresistible Limited is the data controller of personal information collected through earresistible.co.uk. Our registered address is 40 Highfield Road, West Bridgford, Nottingham, England, NG2 6DT.

This policy explains how we collect, use and safeguard your personal information.

2. What Information We Collect

We may collect:

  • Contact details you provide when booking or enquiring, such as name, email address, telephone number.

  • Medical and health information relevant to safe treatment.

  • Technical data when you use our website, such as IP address, browser type, and cookies. Our cookie banner explains use of cookies on our site.

3. How We Use Your Information

We use your information to:

  • Provide and manage appointments and treatment.

  • Communicate with you about bookings and enquiries.

  • Improve and personalise our website and services.

  • Comply with legal obligations.

We will only process health information where it is necessary for delivery of care and with your clear consent.

4. Legal Basis for Processing

We process personal data where:

  • It is necessary for performance of a contract (treatment booking).

  • You have given consent (email and marketing communications).

  • It is necessary to comply with legal obligations.

5. Cookies and Similar Technologies

We use cookies to enhance your browsing experience, analyse traffic and serve personalised content. When you first visit our site you are asked to accept or reject cookies. You can change your preferences at any time.

6. Data Sharing

We do not sell or rent your personal data. We may share information with:

  • Service providers who assist with our website or business operations.

  • Law enforcement or regulators if required by law.

Any data sharing will be limited to what is necessary for the purpose.

7. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out above or to comply with legal obligations.

9. Your Rights

Under UK law, you may have the right to:

  • Request access to your personal data.

  • Correct inaccurate data.

  • Request deletion of your data in certain circumstances.

  • Withdraw consent where processing is based on consent.

Requests should be sent to our contact email.

10. Changes to Privacy Policy

We may update this policy. Changes will be published on the website with an updated date.